We are seeking a Customer Support Representative to handle customer inquiries and concerns primarily through phone calls along with email chat or social media The ideal candidate will be responsible for ensuring customer satisfaction by providing timely professional and effective support Make outbound calls to follow up with customers regarding their issues feedback or inquiries Receive incoming calls from customers and address their concerns or queries Provide accurate valid and complete information by using the right tools and resources Resolve product or service issues by clarifying the customer s complaint determining the cause and offering appropriate solutions Document all customer interactions feedback and outcomes in internal systems or CRM tools Escalate unresolved issues to appropriate departments or supervisors in a timely manner Maintain a positive empathetic and professional attitude toward customers at all times Stay up to date with product knowledge services and company policies Job Type Full time Pay 10 905 72 - 33 117 79 per month Benefits Provident Fund Language Hindi Preferred English Preferred Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Support Representative (Maharashtra)
🏢 HOMESEVA
📍 Maharashtra