Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide Together with our customers we re helping build a sustainable economy where everyone can prosper We support a wide range of digital payments choices making transactions secure simple smart and accessible Our technology and innovation partnerships and networks combine to deliver a unique set of products and services that help people businesses and governments realize their greatest potential Title and Summary BizOps Engineer II The RSA team is looking for a BizOps Engineer II who can help us solve problems build our CI CD pipeline and lead Mastercard in DevOps automation and best practices Are you a born problem solver who loves to figure out how something works Are you a CI CD geek who loves all things automation Do you have a low tolerance for manual work and look to automate everything you can The Business Operations Biz Ops team is seeking a Business Operations Site Reliability Engineer SRE The role of Business Operations Organization is to be the production readiness steward for Mastercard products As a Business Operations SRE we are responsible for ensuring that our platform is stable and healthy We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products We support our developers during the application build phase in software run principals that includes operational design automation capacity planning monitoring that leads to fault-tolerant scalable products We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture We support daily operations with a hyper focus on triage root cause by understanding the business impact of our products and subsequently performing blameless post-mortems The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments Ultimately the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change standards throughout the development quality release and product organizations We need team members with an appetite for change and pushing the boundaries of what can be done with automation Experience in working across development operations and product teams to prioritize needs and to build relationships is a must Mission The role of business operations is to be the production readiness steward for the platform This is accomplished by closely partnering with developers to design build implement and support technology services A business operations engineer will ensure operational criteria like system availability capacity performance monitoring self-healing and deployment automation are implemented throughout the delivery process Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development quality release and product organizations We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products The goal of every biz ops team is to shift left to be more proactive and upfront in the development process and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders Operational Readiness Architect o Serve as the primary contact responsible for the overall application health performance and capacity o Support services before they go live through activities such as system design consulting capacity planning and launch reviews o Partner with the development and product team of a new application to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment Site Reliability Engineering o Serve as the primary contact responsible for ensuring application scalability performance and resilience o Practice sustainable incident response and blameless post-mortems while taking a holistic approach to problem solving and optimizing time to recover o Automate data-driven alerts to proactively escalate issues Work with development teams to establish SLOs and improve reliability DevOps Automation o Tackle complex development automation and business process problems Engage in and improve the whole lifecycle of services from inception and design through deployment operation and refinement o Support the application CI CD pipeline for promoting software into higher environments through validation and operational gating and lead Mastercard in DevOps automation and best practices o Increase automation and tooling to reduce toil and manual intervention ITSM Practices o Analyses ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Role Qualifications The ideal candidate will have experience in many of these areas BS degree in Computer Science or related technical field involving coding e g physics or mathematics or equivalent practical experience Coding and or scripting exposure Appetite for change and pushing the boundaries of what can be done with automation Be curious about new technology infrastructure and practices to scale our architecture and prepare for future growth Experience with algorithms data structures scripting pipeline management and software design Systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive Interest in designing analysing and troubleshooting large-scale distributed systems Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team Ability to balance doing things right with fixing things quickly Versatile and pragmatic while working towards improving the long-term health of the system Comfortable collaborating with cross-functional teams to ensure that expected system behaviour is understood and monitoring exists to detect anomalies Corporate Security Responsibility All activities involving access to Mastercard assets information and networks comes with an inherent risk to the organization and therefore it is expected that every person working for or on behalf of Mastercard is responsible for information security and must Abide by Mastercard s security policies and practices Ensure the confidentiality and integrity of the information being accessed Report any suspected information security violation or breach and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines

📌 Bizops Engineer Ii (Maharashtra)
🏢 Mastercard
📍 Maharashtra