Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally Through ourdeep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teamsimplementdata technology and AItocreate tomorrow today Get to know us atgenpact comand onLinkedIn X YouTube andFacebook Inviting applications for the role of Senior Manager Lean Digital Transformation Blackbelt Black Belt is an Individual contributor role that needs to collaborate with client stakeholders development teams Genpact operations and extended teams to deliver on productivity Business impact by leading and mentoring multiple Lean Six Sigma projects spearhead client proposals discussions to implement digital solutions leveraging Gen AI AIML capability conduct POC s and share the results with clients internal stakeholders The role demands an individual to be the single point of contact for driving transformation initiatives within the allocated portfolio Responsibilities Client management skills - strategize and create transformation roadmaps leveraging latest digital transformation technologies execute and drive governance on selected projects liaise with internal teams and own governance and project status reporting to client and internal stakeholders Continuous improvement projects on key metrics stabilization support Revitalize LSSculture by embedding LSS skills in Operations drive client engagement Work with Training Ops to train associates in Lean Six Sigma Digital tools adoption project execution Work with Ops to develop improvement plans identify opportunities recommend digital interventions and drive them to closure Work with Consulting Solutions Transition Training Ops and Practice to understand and deliver contractual commitments deal books and customer priorities Providing Team leadership in the application of Lean Six Sigma tools and Process Excellence methodology Working closely with Operation and Functional Teams to identify process monetizable opportunities process bottlenecks to drive stabilization conduct root cause analysis and implement process improvements across the business or organization Initiating and leading projects that improve end-to-end processes Setting validating and auditing measurement systems to deliver business impact Building Process Excellence and Digital culture in the team Driving productivity and process improvement projects aligned with business initiatives Supporting Transition teams in volume analysis metric base lining and target setting for new processes Driving Standardization and Global Best Practices within the organization Conducting Quality and Digital Awareness Trainings within the organization Coaching Mentoring Lean Six Sigma projects and teams to fulfill certification requirements quality and process improvement objectives Conceptualizing and completing Black Belt BB projects aimed at driving End-to-End business impact to processes Fulfilling the requirements and Achieve BB Certification within 18-24 months Drive project management to deliver Digital assessments and deployments Successfully graduating the training plan attached to the position and the tasks Training other team members regarding the daily tasks whenever necessary and requested by the managerUpdating the working procedures periodically Minimum Qualifications University graduate Strong knowledge of HR Operations spanning across employee lifecycle Hire to Retire Experience in driving transformation in HRSS domain Experience in Digital technologies Process Improvement Methodologies Gen AI AIML RPA Excel automations Lean Six Sigma and or Processes Re-engineering others - Application Execution Green Belt certification Black Belt Lean any other Quality Certification would be a plus Project Management skills and certification would be appreciated Preferred Qualifications Skills Self-motivated with ability to work both independently and as part of a team Organized person with attention to details able to work simultaneously on different tasks Excellent analytical skills Ability to handle client on one-on-one basis via e-mails and calls Excellent communication skills at all levels of Genpact and customer organizations Excellent interpersonal facilitation and presentation skills Very goodproblem-solving abilities and creative approach upon Very goodchange management abilities Energetic personality with a positive enthusiastic attitude Ability to work and act independently Coaching skills - the individual should be able to be coachingand organizing less experienced or new team members Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovationMake an impact - Drive change for global enterprises and solve business challenges that matterAccelerate your career - Get hands-on experience mentorship and continuous learning opportunitiesWork with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every dayThrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training JobSenior Manager Primary LocationIndia-Noida Education LevelBachelor s Graduation Equivalent Job PostingSep 30 2025 11 05 26 PM Unposting DateOngoing Master Skills ListDigital Job CategoryFull Time