Company Description WNS Holdings Limited NYSE WNS is a leading Business Process Management BPM company We combine our deep industry knowledge with technology and analytics expertise to co-create innovative digital-led transformational solutions with clients across 10 industries We enable businesses in Travel Insurance Banking and Financial Services Manufacturing Retail and Consumer Packaged Goods Shipping and Logistics Healthcare and Utilities to re-imagine their digital future and transform their outcomes with operational excellence We deliver an entire spectrum of BPM services in finance and accounting procurement customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client We co-create and execute the future vision of 400 clients with the help of our 44 000 employees ROLE - Grp Manager Employee Partner Engagement LOCATIONSCANDIDATE SPECIFICATIONS Graduate Language Proficiency English - Positive Local Language - Required Previous Experience JOB DESCRIPTION Managing Employee Experience deliverables Primary deliverables will involve working with Site teams o Will be responsible for ensuring day to day operating rigor and ensuring efficient workflow management escalation management stakeholder management and achieving the SLA levels o The individual will be responsible for resolving employee and departmental query service requests and program led employee connect and communication activities covering the entire employee life cycle o The deliverables include Escalation Management of team deliverables Onboarding Induction support o Case Management support Supporting Manager Requests for Interventions for Coaching Counselling Conflict Management Ensuring rigor in operational governance and providing critical data points to business partners Providing HR Product Programs Technology Support Qualifications Bachelors

📌 Group Manager - Hr - Employee Connect - Ref72284i (Haryana)
🏢 Wns Global Services
📍 Haryana