About Learner Circle Learner Circle is an edtech startup passionate about helping children discover and pursue their passions We ve published 300 young authors and impacted 20 000 learners worldwide through our creative writing entrepreneurship and future-ready skills programs Our mission is to help children become confident well-rounded individuals through engaging learning experiences www learnercircle in wr8 ai Role Customer Care Executive We are seeking empathetic responsible and experienced professionals to join our customer care team As the first point of contact for parents and learners you will play a key role in ensuring smooth communication resolving queries and delivering a delightful customer experience This role is especially ideal for women resuming their careers who bring maturity patience and empathy to customer interactions What s in it for you Be part of a mission-driven startup shaping the future of children s learning Remote-first role with flexibility and ownership Opportunity to grow into customer success and operations leadership A supportive culture that values women re-entering the workforce Key Responsibilities Respond promptly to parent and student queries via phone email and WhatsApp Assist parents with program details registrations scheduling and technical support Maintain accurate records of customer interactions issues and resolutions Provide empathetic support to parents ensuring trust and satisfaction Collaborate with operations and academic teams to ensure smooth class execution Follow up on leads inquiries and feedback to improve customer experience Identify recurring issues and suggest improvements to processes and systems What We re Looking For Experience 1-4 years in customer support client servicing or similar roles Communication Skills Strong proficiency in English spoken written Knowledge of Hindi Tamil is an advantage Tech Skills Comfortable using Google Sheets CRM tools email and WhatsApp Personality Empathetic patient problem-solving mindset and proactive Attitude Responsible deadline-oriented and open to learning in a startup setting Job Type Full-time Pay 15 000 00 - 20 000 00 per month Application Question s Would you be open to working from office Teynampet Chennai monthly once or twice Do you have a high speed internet and a working Laptop Yes or No The shift timings would be from 2 pm to 10 pm IST Weekly 6 days and off day would be on a weekday Are you ok with this This is a WFH opportunity would you have a work area which is fairly free from disturbances Yes or No Education Bachelor s Preferred Language English Fluently Preferred Work Location Remote

📌 Customer Relationship Executive (Tamil Nadu)
🏢 Shankar Pathippagam
📍 Tamil Nadu