Program Analyst Job req33911 Organization World Bank Sector General Services Grade GE Term Duration 2 years 0 months Recruitment Type Local Recruitment Location Chennai India Required Language s English Preferred Language s Closing Date 8 5 2025 MM DD YYYY at 11 59pm UTC Description Do you want to build a truly worthwhile career Working at the World Bank Group provides a unique chance for you to help our clients solve their greatest development challenges The World Bank Group is one of the largest sources of funding and knowledge for developing countries a unique global partnership of five institutions dedicated to ending extreme poverty increasing shared prosperity and promoting sustainable development With 189 member countries and more than 120 offices worldwide we work with public and private sector partners investing in groundbreaking projects and using data research and technology to develop solutions to the most urgent global challenges For more information visit www worldbank org Global Corporate Solutions Reporting to the Managing Director and World Bank Group Chief Administrative Officer Global Corporate Solutions GCS brings together the functions of Corporate Security Corporate Real Estate and Corporate Services About the Unit The Corporate Services GCSCS division within GCS provides services to the WBG in the areas of Travel and Visa Services Food and Conference Services Staff Services including Commuter Services Child Care and Fitness Center Mail and Shipping Services the Art Program Translation and Interpretation Customer Service Design and Publications Printing and Interactive Media GCSCS also provides administrative oversight to the WBG Family Network and 1818 Society and is responsible for setting the policy framework and service standards and for delivering services through a combination of staff and vendors at WBG headquarters HQ in Washington DC and in Country Offices To achieve its purpose GCSCS is structured into three main units i Travel and Client Services GCSTC ii Business Services GCSBA and iii Innovation and Client Solutions GCSIS GCSIS includes the GCS Service Desk and Processing Analytics team in Chennai India Job Summary We are seeking a skilled and motivated Program Analyst to join our team in Chennai India Reporting to the Senior Program Manager GCSIS this role will support a small but dynamic data analytics team dedicated to supporting GCS and its clients The ideal candidate will have expertise in analyzing large datasets transforming complex data and building insightful dashboards This role will focus on data analysis automation and dashboard development using Power BI Tableau Power Automate and other AI ML tools Strong analytical skills attention to detail and the ability to effectively communicate findings are essential for success in this position If you re a data-driven professional with a passion for problem-solving we d love to hear from you Key Responsibilities Collaborate with stakeholders to understand reporting and analytical needs translating business requirements into technical solutions Extract clean and prepare data from multiple sources for analysis and reporting using Power Query and Tableau Prep Builder Ensure data integrity accuracy and consistency through effective governance and quality checks Analyze large datasets to identify trends extract insights and support business decision-making Design develop and maintain interactive dashboards and reports using Power BI and Tableau Present insights to stakeholders through clear and compelling visualizations and reports Create and maintain documentation for dashboards data sources and automation workflows Optimize and streamline reporting processes for efficiency and scalability Automate workflows using Power Automate enhancing efficiency across data-related processes Work with Natural Language Processing NLP models to analyze unstructured text data Build custom business applications using Power Apps Apply Generative AI tools to support data analysis automation and reporting Stay up-to-date with industry trends and best practices in data analytics and business intelligence Selection Criteria Bachelor s degree in Data Science Computer Science Business Analytics Statistics or a related field Minimum 3 years of experience in data analysis reporting or business intelligence roles Proven expertise building dashboards and reports in Power BI and Tableau Proficiency in M Code and DAX for data modeling and calculations Advanced Excel skills including Power Query Power Pivot complex formulas and VBA preferred Hands-on experience with Power Automate or Zapier for workflow automation Understanding of Generative AI and its applications in data analysis Excellent problem-solving analytical and critical-thinking skills Meticulous attention to detail and accuracy Ability to work independently and take initiative High level of personal motivation and eagerness to learn Strong organizational skills with the ability to manage multiple tasks and deadlines Excellent oral and written communication skills capable of conveying complex issues concisely Willingness to work in a schedule that overlaps with Washington DC business hours Preferred Qualifications Background in business intelligence finance or operations analytics Experience with Power Apps Experience applying Natural Language Processing NLP techniques to analyze unstructured text data e g survey responses emails customer reviews Familiarity with data warehousing platforms e g Azure AWS Databricks Snowflake Proficiency with Python and R for data analysis and modeling Knowledge of machine learning and AI-driven analytics Prior experience working with cross-functional teams in a corporate setting General Competencies Initiative - Volunteers to undertake tasks that stretch his or her capability Flexibility - Demonstrates the ability to adapt plans tasks and resources to meet objectives and or work with others Analytical Research and Writing - Able to undertake analytical research on topics requested by others Shares findings with colleagues and other relevant parties Client Orientation - Takes personal responsibility and accountability for timely response to client queries requests or needs working to remove obstacles that may impede execution or overall success Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed- upon results and has the personal organization to do so Teamwork Collaboration and Inclusion - Collaborates with other team members and colleagues across units and contributes productively to the work and outputs of the team as well as partners or stakeholders demonstrating respect for different points of view Growth-mindset and Agile - Proactively action-oriented and outcome-focused Proposes and implements strategic and practical adjustments to ensure optimal client service and maximum impact Knowledge Learning and Communication - Actively seeks the knowledge needed to complete assignments and shares knowledge with others communicating and presenting information in a clear accurate and organized manner with exceptional attention to detail Business Judgment and Analytical Decision Making - Analyzes facts and data to support sound logical decisions regarding own and others work WBG Culture Attributes 1 Sense of Urgency - Anticipating and quickly reacting to the needs of internal and external stakeholders 2 Thoughtful Risk Taking - Taking informed and thoughtful risks and making courageous decisions to push boundaries for greater impact 3 Empowerment and Accountability - Engaging with others in an empowered and accountable manner for impactful results World Bank Group Core Competencies The World Bank Group offers comprehensive benefits including a retirement plan medical life and disability insurance and paid leave including parental leave as well as reasonable accommodations for individuals with disabilities We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce and do not discriminate based on gender gender identity religion race ethnicity sexual orientation or disability Learn more about working at the World Bank and IFC including our values and inspiring stories

📌 Program Analyst (Tamil Nadu)
🏢 World Bank
📍 Tamil Nadu