JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a current industry join our team as we help shape a brighter way forward Key Responsibilities Support the daily operations of critical data Centre facilities globally ensuring compliance with JLL and LSEG policies and financial regulatory requirements Coordinate and track preventative and reactive maintenance schedules including vendor management and contractor oversight Enforce rigorous access control procedures to maintain site security and regulatory compliance Maintain detailed records and logs for work orders incidents risk assessments and maintenance activities Liaising with internal and external technical teams through to request resolution Assist in incident management by responding to alarms raising tickets documenting incidents and supporting root cause analysis investigations Ensure operational tasks such as remote hands activities racking patching cable management equipment decommissioning are completed efficiently and accurately Support internal and external audits by preparing documentation and assisting in compliance verifications Participate in the improvement of site procedures SOPs EOPs MOPs and operational best practices Promote a culture of health safety and risk management in accordance with JLL and client standards Qualifications and Experience Understanding of IT hardware servers network devices storage systems and data centre environments Familiarity with DCIM tools and incident management ticketing platforms Strong organizational skills with meticulous attention to detail and process compliance Excellent English communication skills for coordinating with vendors technical teams and client stakeholders Ability to work in a high-pressure 12 7 operational environment shift work on rotation may be required Certifications such as CompTIA A Network ITIL Foundation or data centre-specific certifications e g CDCP CDCMP are desirable but not essential Location On-site -Bengaluru KA Scheduled Weekly Hours 0 If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at accomodationrequest am jll com This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL

📌 Specialist, Technical Support Engineering (Bengaluru)
🏢 Jones Lang Lasalle
📍 Bengaluru