Director- SAP Solution Delivery We are seeking a visionary and seasoned Director of SAP Solution Delivery to lead and govern SAP projects and support delivery across our global enterprise This role will define and enforce delivery standards ensuring SAP solutions are scoped planned resourced and executed with precision on time within budget and to the highest quality You will directly lead a significant portion of the SAP team demonstrate strong people leadership while collaborating with project managers team leads and architects to drive multiple concurrent initiatives You will be also responsible to govern the SAP Day to day support services and SAP development team both managed by a lead reporting into you Key responsibilities Oversee end-to-end SAP project and support delivery and governance of multiple SAP projects change requests which are in estimation or delivery stage Continuously improve delivery methodologies reporting and quality assurance Establish governance frameworks aligned with enterprise architecture Provide People and SAP technology thought leadership to resolve cross-functional solution delivery challenges Provide leadership on SAP Support and development to maximize value realization from SAP investments and excellent customer satisfaction from stakeholders Budget responsibilities limited to reporting team and SAP support services An ideal candidate will come with 20 years of SAP delivery and support team leadership experience Proven track record in managing large-scale cross-functional SAP initiatives and its interdependence in the organization Strong leadership in managing resourcing issues and priority conflicts problem-solving and stakeholder management skills Experience building high-performing teams and driving delivery excellence Areas of Accountability AOA AOA- Leadership ManagementLead and manage a team of 14 experts which includes solution architects data migration team SAP Support and Development lead and its team Lead and manage an external supplier for day-to-day SAP Support services delivery contract Facilitate Scrum of Scrums with all the functional and technical team leaders and key contributors to align priorities and progress Facilitate team leaders in prioritizing daily product backlogs for project services balancing delivery commitments and ongoing project impacts Build lead and continuously develop a high-performing motivated and adaptable team of SAP experts in close collaboration with functional and technical leads incorporating regular feedback from other stakeholders and providing strong coaching Educate teams on delivery methodologies policies and governance practices Accountability measures Team performance on stretched goals and motivation Project and Support Services performance AOA- Solution Design Stakeholder Alignment Partner with SAP team leads and solution architects to define the most viable solutions with right phasing that accelerates business value Leverage SAP technical expertise business process knowledge and project governance skills to shape realistic well-defined scope and plans Navigate early-stage ambiguity and align stakeholders through clear communication and structured planning Accountability measures Scope clarity for project team A minimum viable and most efficient solution to accelerate the project delivery is established at the beginning of projects Solution path for project team established AOA- Solution Delivery GovernanceCollaborate with Business teams SAP teams and Business Solution Owners to help define project scope technical solution phase wise objectives deliverables and timelines Oversee progress of multiple in-flight projects and changes delivery execution making necessary adjustments to ensure timely and successful delivery Govern delivery progress cross initiatives interdependencies and manage the relevant stakeholders in that context Track and govern support services to reduce backlog enable problem management and ensure strong customer satisfaction Accountability measures Delivery as per project timelines and quality Clarity for SAP team on the priorities Clarity for SAP leadership on progress status risk and issues across multiple parallel projects Support work classified properly Incidents resolved within SLAs Change requests and SAP Technical Developments delivered on quality and time AOA- Technical ExpertiseProvide techno functional leadership with strong background and experience in SAP supply chain and manufacturing domains SAP S4 PP PPPI EWM IBP OTC PTP Ariba with right understanding of SAP technical developments possibilities and options to be able to govern SAP projects and support with internal and external teams Ensure the SAP team leverages all possible SAP technology options to deliver high-quality scalable maintainable and secure solutions Continuously evaluate and implement current technology and practices to reduce solution delivery efforts Accountability measures Quicker turnaround of project and change request solutions SAP Solutions getting closer to SAP standard or newer technologies Delivery as per project timelines and quality AOA- Manage StakeholdersInfluence and align IT and business teams to have shared understanding of objectives plans and constraints Develop and implement quality and phase gate checklists to ensure delivery excellence Actively seek feedback and lead continuous improvement efforts across SAP delivery processes Accountability measures Satisfaction trend on project Project milestones are met Consistency across teams on project scope plan and delivery alignments AOA- Manage Partners vendorsManage and govern delivery partners and vendors to ensure adherence to agreed scope timelines and quality standards Provide support and guidance to set partners up for success throughout the engagement Lead contract discussions to define delivery expectations and help shape commercials to align with project goals milestones and value outcomes Accountability measures Partner vendor performance governance Partner vendor timely delivery AOA- Continuous improvementChampion agile ways of working across the SAP delivery team fostering a culture of continuous improvement Drive operational efficiency by reducing turnaround time and effort through process optimization and automation Provide technology thought leadership to streamline eliminate and automate delivery processes using DevOps practices and use of AI for delivery within SAP teams Promote application rationalization and innovation to enhance value delivery using SAP products Implement best practices and structured problem management to continuously improve delivery quality and resilience Implement ITIL best practices for application support e g customer satisfaction Critical Incident Management and Problem Management KEDB Development standards and naming conventions etc Accountability measures Improvements in all relevant trends Innovations and automations implemented CSAT CIM Processes implemented RCAs provided Problem management Incident reduction trend Desired Skills Knowledge and Experience Education Level Bachelor s degree master s degree studies Education Field IT Computer Science etc Relevant Years of Experience above 10 years Management experience Managed Support Services Managed SAP Development and Project Teams IT Software ECC S 4HANA strong in one or more of the process areas OTC PTP EWM TM RTR FTP with cross functional breadth across others good application understanding of SAP Fiori SAP CPI BTP SAP Solution Manager CALM SAP GRC and working knowledge in programming areas of ABAP JavaScript VBS Groovy etc PMP ITIL processes application support best practices and tools like Jira Azure MS Power apps Cherwell etc Other qualifications SAP techno-functional certifications PMP Agile SAFe certifications ITIL Six Sigma Competencies required Ability to lead and navigate through ambiguity and change Highly proactive self-organized strong problem solving and analytical abilities with good written verbal communications in English strong interpersonal skills Ability to build credible relationships with peers and clients Robust people leadership with experience of managing cross functional distributed global delivery teams Ability to work in teams as well as an individual contributor Ability to articulate mitigate and resolve conflicts Knowledge of financials and commercials Ability to learn quickly and apply knowledge effectively Jeli jeste aktualnie pracownikiem CANPACK aplikuj na ogoszenie przez swoje konto w systemie Workday Grupa CANPACK dokada wszelkich stara aby zapewni rowne szanse zatrudnienia wszystkim kandydatom i pracownikom Decyzje o zatrudnieniu opieraj si na wzgldach zawodowych niezalenie od narodowoci koloru skory religii wieku pci orientacji seksualnej tosamoci pciowej pochodzenia niepenosprawnoci lub innego statusu chronionego prawem chyba e ewentualne rozronienie jest wymagane prawem

📌 Director- Sap Solution Delivery (Maharashtra)
🏢 CANPACK
📍 Maharashtra