Job Title Customer Support Associate English Bengali - Healthcare Process- Company Tech Mahindra Ltd - Location Electronic City Phase II Bangalore- Employment Type Permanent Work Mode Work from Office- Shift Rotational 24 7 for Males Day Shift for Females between 6 AM - 8 PM - Working Days 6 days week with 1 rotational offJob Overview We are hiring Customer Support Associates fluent in English and Bengali for a healthcare voice process The role involves assisting patients with appointment bookings and healthcare queries via phone and email Key Responsibilities - Handle inbound outbound calls and emails- Book appointments and assist with patient inquiries- Maintain accurate documentation and follow SOPs- Meet quality and productivity benchmarks- Stay updated on process changesRequirements - Fluent in English Bengali with a neutral Indian accent- Robust communication and customer service skills- Minimum qualification 10 2 Diploma Graduate- Freshers or up to 1 year of experience- Knowledge of medical terms is a plusMonthly In-Hand Salary - Experience Level In-Hand Salary Approx - Fresher - 18 000 - 19 000- 6 to 12 months experience 21 000 - 22 000 ref updazz com

📌 Associate - Customer Support - Healthcare Process (0-1 Yrs) Bangalore (after-sales/customer Service)
🏢 BlackHardStone
📍 Bengaluru