Homework Living is a premium furniture brand known for contemporary design quality craftsmanship and personalized service We have a growing presence in Kerala and are passionate about helping customers create beautiful living spaces Key Responsibilities Greet and assist customers visiting our Calicut store providing a warm and professional experience Respond promptly to customer inquiries via phone email and WhatsApp Understand customer needs and recommend suitable products or custom furniture options Coordinate with the design and production teams to provide updates to customers about order status Handle customer feedback and resolve complaints courteously and efficiently Maintain and update customer records in the CRM system Support in-store promotions and campaigns to enhance customer engagement Follow up with potential leads and existing customers to build lasting relationships Requirements Bachelor s degree in Business Marketing or a related field preferred 1-3 years of experience in customer service sales or client relations preferably in retail furniture or home decor Robust communication skills in English and Malayalam Friendly patient and customer-focused attitude Ability to multitask and stay organized Basic computer skills familiarity with CRM tools is an advantage Job Type Full-time Pay 15 000 00 - 25 000 00 per month Benefits Food provided Experience Customer relationship management 2 years Preferred Language English Preferred Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Relationship Executive (Kerala)
🏢 Homework living
📍 Kerala