- Collect information on upcoming product releases from product management and development teams.
- Conduct documentation review meetings and collaborate across agile teams.
- Analyze and structure technical information efficiently.
- Create and manage video-based training materials occasionally.
- Keep up-to-date with documentation trends and technologies.
- Assist marketing colleagues in reviewing newsletters, white papers, and other content.
- Contribute to the support knowledge base by creating or reviewing articles.
- Coordinate translation of documentation with translation coordinators when needed.
- Track work progress, backlog, and provide timely project updates.
- Travel occasionally if required.