- Bachelor's degree in business management or related work experience required
- 12+ years' experience in project management or technically relevant occupation
- Experience in Software as a Service (SaaS)
- Strong project management skills in planning and coordination for timely delivery
- Clear and effective communication skills .
- Analytical, continuous improvement and inquisitive mindset.
- Ability to think creatively and develop solutions to complex problems.
- Team-oriented with strong interpersonal skills.
- Early adopter of creative technologies.
- Strong sense of accountability and ownership.
- Professional communication, behavior and demeanor.
- Promote the use of AI tools to enhance decision-making and operational efficiency across business units.
- PMP Certification
You Will Have an Advantage If You Also Have:
- Generative AI models, NLU techniques, and automation principles.
- CRM integrations, APIs, and other ecosystem technologies.
- Industry trends and emerging technologies in AI and digital customer engagement.