The Microsoft Identity Manager (MIM) Engineer will utilize expert level experience and knowledge of on-premises Active Directory, Exchange, Microsoft Identity Manager, Office 365, Azure Active Directory and Directory Synchronization tools, for a large enterprise environment operations support and administration. The position requires a responsible, self-motivated, well-organized individual with the ability to handle multiple concurrent projects while adapting quickly to rapidly changing priorities.

Required Skill and Experience:

- Work closely with vendors to resolve user and production issues.
- Participate in operational support and on-call for a large enterprise environment.
- Troubleshoot Microsoft Identity Manager (MIM) on-premises servers and M365 resources.
- Generate operational documentation including change management paperwork.
- Work on multiple operational issues at one time
- Perform other related duties as assigned.
- Provide support for release deployments in a 24x7 operations workplace as required.




- Produce technical and operational documentation.

Role Requirements
- Must have experience with MIM 2016 or FIM 2012 R2 Sync, implementation, and management of FIM/MIM identity solutions utilizing Portal.
- 5 years minimum of progressive experience in supporting environments using Microsoft platforms with Active Directory, Exchange, and Office 365.
- Must be able to communicate technical concepts clearly to a wide audience.
- Demonstrate a customer focused attitude.
- 1+ Service Now or equivalent ticketing system experience
- Must be able to communicate technical concepts clearly to a wide audience.
- Experience with creating and leveraging PowerShell scripting and automation.
- ITIL experience (preferred)
- Ability to work in a 24x7 on-call after hour rotation environment.
- Valuable understanding of change management
- Microsoft Certified Professional certification is a plus.

📌 MICROSOFT Identit MANAGER (Bengaluru)
🏢 Glauben Technologies
📍 Bengaluru