- Develop an intimate understanding of your customers businesses
- Develop a network of champions within each account through education,
- coaching and strong influencing skills
- Represent to our customers as a trusted advisor, advocate and
- marketing thought leader/subject-matter-expert and help them in creating
- marketing strategy user lifecycle journey
- Collaborate with customers to develop, launch, and manage marketing
- campaigns focused on engagement and revenue goals
- Be an expert on trends and best practices for digital marketing and
- analytics
- Enlighten our customers with insights garnered from their own data
- and industry trends
- Ensure customers get maximum value from customer engagement by
- leveraging full platform functionality
- Handle customer concerns with confidence, putting them at ease
- Generate Case Studies, Testimonials PR from customers
- Opportunities
- Learn best of the marketing technologies and concepts
- Opportunity to work with diverse of clients in diverse industries and




- learn their marketing concepts
- Represent on behalf of customers/company at different forums/webinars

Qualifications
- MBA in Marketing is a plus
- 8 to 12 years of experience in digital marketing, CRM or CustomerSuccess (Ideal)
- Strong attention to detail, dedicated work ethic, organized, and
- strong communication skills desired
- Ability to work with cross-functional teams
- Strong project management and time management skills
- Ability to identify and implement process improvements
- Strong problem-solving skills - diagnosis, root-cause assessment,
- option evaluation and resolution
- Ability to communicate clearly and strategically with clients, team
- members, and the marketplace
- Ability to respond quickly to critical issues and roadblock
- Valuable communication skills (Written/Oral)
- Excellent presentation skills

📌 CSM (Mumbai)
🏢 Netcore Cloud
📍 Mumbai