We are seeking a highly skilled and customer-focused Product Solutions Manager to bridge the gap between our customers’ needs and our product development teams. This role is central to ensuring our solutions deliver maximum value to clients — particularly in the government sector — while aligning with our product vision and strategic priorities. You will lead customer-facing workshops, deliver training, capture business and technical requirements, guide solution design, and champion customer perspectives throughout the product lifecycle.
You’ll play a critical role in shaping our product offerings and ensuring they meet customer needs throughout their lifecycle, stay in touch with our strategic customers making sure we understand them and consistently deliver value through our products as well as push current business and support ongoing pre-sale activities (discovery, RFP/RFI/RFQ, proposals).
You’ll collaborate closely with sales teams as well as with corporate, R&D; and support functions.
Key Responsibilities
Customer Engagement & Discovery




Lead customer workshops to capture needs, constraints, operational context, and success criteria.
Gather and document customer requirements, translating them into clear, actionable product and technical specifications.
Showcase product capabilities and guide customers through relevant use cases to maximize adoption and value realization, plan and lead customer training activities
Solution Design & Proposal Support
Support proposal development in collaboration with Sales and Pre-Sales, tailoring solutions to government client needs and priorities.
Translate customer insights into actionable product requirements that inform development planning and roadmap decisions.
Actively participate in Agile ceremonies such as sprint planning, backlog grooming, and refinement sessions, ensuring customer needs are accurately represented and prioritized.
Contribute to project delivery planning, working with cross-functional teams to define scope, d

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🏢 Cognyte
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