Ecolab is seeking a Senior SAP EHS IT Business Process Analyst to work on the Tier 2 SAP Support team. In this role you will work with users to address tickets that may involve functional configuration, troubleshooting, data correction and/or end user training. You will be responsible for providing guidance to other Tier 2 resources. You will also be responsible for addressing end-user tickets to meet Service Levels, standard monitoring activities, working with users to gain clarification on issues and understand requirements, coordination of user acceptance testing, documentation and ownership of the tasks required to move changes into production.
What’s in it For You:
The chance to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
The ability to make an impact and shape your career with a company that is passionate about growth
The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
What You Will Do:




Work as a senior member of the SAP EHS support team.
Under general direction, has duty of coordinating, directing, and checking the work of other business systems within the SAP EHS support team.
Work closely with business users to identify requirements and solutions.
Develop complex requirements for process or system solutions within the business domain, leveraging multiple business requirements and gathering methodologies to identify business, functional, and non-functional requirements.
Maintain expert product knowledge and use an analytical approach to identify best practice solutions and opportunities for improvements.
Develop and execute plans and organize work to ensure efficient delivery of results to meet business expectations.
Coordinate collaboration between the business users, other support teams and the technical team to ensure seamless support to the customer.
Provide guidance and analysis

📌 Senior Business Process Analyst (Bengaluru)
🏢 Ecolab
📍 Bengaluru