Job Description Jr. Business Associate (Facilities Executive)

Position: Jr. Business Associate – Facilities & Properties (U2)

Role Summary

The Facilities Executive will be responsible for ensuring smooth day-to-day facilities operations at Prism Towers, supporting business continuity, employee experience, and workplace services. The role involves coordinating with internal stakeholders, vendors, and building management to ensure effective facility management, statutory compliance, and timely resolution of operational issues.

Key Responsibilities

Facilities Operations

- Manage day-to-day facilities operations across assigned floors/business units.
- Ensure workplace readiness, housekeeping, hygiene, and infrastructure upkeep.
- Coordinate preventive and breakdown maintenance activities with engineering and building management teams.
- Conduct daily facility inspections and close observations within defined SLAs.

Vendor Management

- Coordinate with housekeeping, security, pest control, transport, cafeteria, and maintenance vendors.
- Monitor vendor attendance, service quality, and SLA adherence.
- Escalate service deficiencies and ensure timely corrective actions.

Employee & Business Support

- Address employee facility-related requests and complaints.
- Support seating arrangements, workstation readiness, employee movement, and office infrastructure requirements.
- Ensure prompt resolution of business and leadership requests.

Building Management Coordination

- Liaise with landlord/building management for electrical, HVAC, plumbing, civil, and common area maintenance issues.
- Follow up for timely closure of infrastructure-related concerns.
- Coordinate support during utility outages, monsoon-related incidents, and emergency situations.

Asset & Inventory Management





- Maintain inventory of facility assets and consumables.
- Track movement of assets and ensure proper documentation.
- Support stock management for facility consumables.

Documentation & Compliance

- Maintain facility records, inspection reports, maintenance logs, and vendor documentation.
- Assist during internal and external audits.
- Ensure compliance with workplace safety, EHS, and corporate policies.

Business Continuity & Emergency Support

- Support Business Continuity Planning (BCP) activities.
- Coordinate during emergencies such as power failures, water leakage, heavy rains, fire drills, and evacuation exercises.
- Ensure timely communication and coordination with stakeholders during incidents.

Administrative Support

- Raise and track service requests on SAP.
- Follow up on PR/PO-related activities wherever applicable.
- Prepare operational MIS reports and daily/weekly updates.
- Support leadership floor operations and ensure high service standards.

Desired Skills

- Strong communication and stakeholder management skills.
- Good coordination and vendor management abilities.
- Problem-solving and ownership mindset.
- Ability to prioritize multiple operational activities.
- Knowledge of MS Excel, Word, and PowerPoint.
- Basic understanding of facility management processes, workplace safety, and statutory compliance.

Preferred Qualification

- Graduate in any discipline.
- 1–3 years of experience in Corporate Facilities, Administration, Workplace Services, or Facility Management.
- Experience in handling corporate office operations and vendor coordination is preferred.

Working Hours

- General Shift with flexibility to support extended operational hours (approximately 14–15-hour site operational window) and emergency/business continuity requirements whenever required. 6 days a week

📌 Jr. Business Associate- Facility & properties (Mumbai)
🏢 Tech Mahindra
📍 Mumbai