Consultant

Key Responsibilities:

- Design and configure Dynamics 365 CRM Customer Service & Sales modules to align

with business processes and requirements.

- Develop and document functional design specifications for customizations and

integrations.

- Strong communication and interpersonal skills
- BFSI experience is preferred
- Ability to work with senior stakeholders

Key Qualifications:

• Experience: 4-6 years of experience in Dynamics 365 CRM development roles, with a

solid background in CRM implementation and support

• Knowledge: Deep understanding of Dynamics 365 CRM modules, functionalities, and

customization & integration capabilities

• Skills: Strong analytical, problem-solving, and project management skills

• Communication: Excellent interpersonal and communication skills, with the ability to

interact effectively with both technical and non-technical stakeholders

• Education: Bachelors degree in Information Technology, Business Administration, or a

related field. Relevant certifications (e.g.,



Dynamics 365 certifications) are preferred

Desired Skills and Experience:

• Experience in customization and extension of Dynamics 365 CRM - client side

customization using java scripts, web resources etc, server side customization using C#

& .Net assemblies

• Java scripting frameworks like Node.js, Angular.js, React.js, JQuery, CSS, HTML 5,

AJAX

• Developing REST APIs Integration experience with external systems through REST

APIs. Both with and without middleware.

• Server administration and Deployment for MSCRM application

• Working knowledge of source control tools like GIT, VSS etc.

• Working knowledge of Power apps, Power pages, Power Automate, PowerBI preferred

• Data migration experience either through a tool or through MS Dynamics feature.

• Experience with Microsoft Azure services (Application servers, Database Services,

Service Bus)

📌 Dynamics 365 Consultant | CMSS | Navi Mumbai
🏢 Cyber Managers Software Services
📍 Navi Mumbai