Responsibilities:

- Consulting customers in all IT-system-related technical matters
- Providing 1st-level support via telephone, email, and remote access
- Installing and configuring IT infrastructure (servers, workstations, storage systems)
- Monitoring and maintaining running IT systems
- Supporting network infrastructure and connectivity
- Virtualizing IT systems (servers and workstations)
- Managing backup and recovery of data and systems
- Analyzing and solving technical problems, managing service operations
- Collecting and maintaining service-related data
- Preparing, coordinating, or executing service operations
- Commissioning systems and training customers
- Communicating with sub-suppliers and international representatives
- Contributing to development of service products and spare parts replacements
- Configuring and testing spare parts; supporting processing
- Creating internal service documentation and customer documentation
- Collaborating in IT systems architecture and design





Technical Competencies:

- Installation and configuration of Windows/Linux servers and storage systems
- Basic to intermediate knowledge of virtualization platforms (e.g., VMware, Hyper-V)
- Network infrastructure support TCP/IP, DNS, DHCP
- Backup and recovery tools
- Remote support tools and 1st-level ticket handling
- System monitoring and service operation tracking
- Documentation preparation for internal and external use

Behavioral Competencies:

- Robust communication skills and customer orientation
- Fluency in English (spoken and written)
- Intercultural adaptability and team collaboration
- Willingness to travel nationally and internationally
- Flexibility to work in dynamic environments
- Analytical and problem-solving mindset
- Ability to work independently and take ownership of tasks

📌 It System Engineer (Navi Mumbai)
🏢 Brueckner Group India
📍 Navi Mumbai