D365 CE Functional Consultant (Sales/Field Service)

Section Details Position D365 CE Functional Consultant (Sales/Field Service) About the Organisation All e Technologies (Alletec) is a leading Microsoft Solutions Partner specializing in Digital Transformation, Business Applications, Data AI, Cloud Solutions, and Modern Workplace technologies. We deliver industry-focused solutions built on Microsoft Dynamics 365, Power Platform, Azure, and Microsoft Copilot to customers across the globe. Job Summary We are seeking an experienced D365 CE Functional Consultant with expertise in Dynamics 365 Sales and Field Service modules. The ideal candidate will work closely with business stakeholders to understand requirements, design business solutions, support implementation activities, conduct user training, and ensure successful project delivery. The role requires strong business analysis capabilities, functional configuration expertise, stakeholder management skills, and a deep understanding of end-to-end CRM business processes. Key Responsibilities - Functional Consulting

- Gather, analyze, and document business requirements.
- Conduct workshops, discovery sessions, and solution design discussions.
- Translate business requirements into functional specifications and user stories.
- Configure Dynamics 365 CE applications based on business requirements.

Key Responsibilities - Dynamics 365 Sales

- Configure and optimize Lead, Prospect, Account, Contact, Activity, Quote, Order, and Sales processes.
- Design and recommend CRM best practices to improve sales effectiveness.
- Support sales process automation initiatives.





Key Responsibilities - Dynamics 365 Field Service

- Configure Work Orders, Agreements, Assets, Inspections, and Scheduling processes.
- Support Resource Scheduling Board and Field Service operations.
- Assist in designing technician workflows and service management processes.

Key Responsibilities - Project Delivery

- Participate in Agile ceremonies including sprint planning, backlog grooming, demos, and retrospectives.
- Collaborate with technical consultants and developers during solution implementation.
- Support UAT planning, execution, defect management, and production deployments.

Key Responsibilities - Stakeholder Management

- Act as a trusted advisor for business users and project stakeholders.
- Conduct solution demonstrations and training sessions.
- Provide post-go-live support and drive continuous improvements.

Key Responsibilities - Documentation

- Prepare BRDs, FRDs, Business Process Documents, User Stories, Use Cases, and Test Scenarios.
- Maintain project documentation and solution knowledge repositories.

Skills Experience - Experience

- 5-8 years of experience in Microsoft Dynamics CRM / Dynamics 365 CE.
- Minimum 3 years of experience in Dynamics 365 Sales and/or Field Service implementations.
- Experience working in client-facing functional consulting roles.
- Proven experience in requirement gathering, business analysis, and UAT management.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 CE Functional Consultant (Sales/Field Service) (Noida)
🏢 Alletec
📍 Noida