We are looking for a highly skilled and experienced Technical Services Engineer to join our team at EAPRO GLOBAL LIMITED. The ideal candidate will have a strong background in technical services and support, with excellent problem-solving skills and the ability to work effectively in a quick-paced environment.

Roles and Responsibility

- Provide technical support and assistance to customers via phone, email, or chat.

- Troubleshoot and resolve complex technical issues related to our products and services.

- Collaborate with cross-functional teams to identify and implement solutions for customer requests and concerns.

- Develop and maintain technical documentation and knowledge base articles.

- Analyze customer feedback and provide recommendations for product improvements.

- Participate in training and development programs to enhance technical skills and knowledge.

Job Requirements

- Bachelor's degree in Computer Science, Engineering, or a related field.





- Proven experience in technical services and support, with a minimum of 2 years of experience.

- Strong understanding of technical concepts and principles, including software applications and systems.

- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders.

- Ability to analyze complex problems and develop creative solutions.

- Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

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📌 Technical Services Engineer (Roorkee)
🏢 EAPRO Global
📍 Roorkee