- Handle inbound/outbound calls for international customers.
- Resolve customer queries and provide excellent support.
- Maintain accurate records in CRM.
- Meet quality and productivity targets.Role & responsibilities
Preferred candidate profile
- Excellent English communication skills.
- Experience in International Voice Process/BPO preferred.
- Customer service and problem-solving skills.
- Basic computer knowledge.
- Willing to work rotational shifts from the office.