NTT Data is hiring for the role of Call Center Associate!

Responsibilities of the Candidate:

• Make high-volume outbound calls to prospective and existing customers
• Promote telecom products (plans, upgrades, bundles, retention offers)
• Understand customer needs and recommend tailored solutions
• Achieve daily, weekly, and monthly sales targets
• Handle objections and rejections professionally
• Maintain accurate CRM records (calls, conversions, follow-ups)
• Ensure compliance with scripts, quality, and process standards
• Deliver solid customer experience while maximizing revenue

Requirements:

• Graduate (flexible based on communication skills)
• 1–2 years of experience (freshers welcome; BPO/sales preferred)

• Strong communication with a neutral/clear English accent
• Sales mindset with persuasive ability
• Active listening and customer empathy
• Resilience and ability to handle rejection
• Basic system/CRM handling

📌 Call Center Associate (Gurugram)
🏢 Important Company of the Sector
📍 Gurugram