Location: Bengaluru (Work From Office)
Work Schedule: 6 Days a Week
Compensation: ₹25,000 – ₹30,000 + Performance Incentives
About the Role
We’re looking for a Customer Support Representative who thrives in quick-paced environments and genuinely cares about delivering exceptional customer experiences. You’ll be the first point of contact for our users—resolving queries, ensuring satisfaction, and representing the brand with empathy and clarity.
What You’ll Do
- Handle inbound and outbound customer interactions (calls, WhatsApp, chat, email)
- Resolve customer queries, complaints, and service requests efficiently
- Coordinate with internal teams to ensure seamless issue resolution
- Maintain accurate records of customer interactions and feedback
- Drive customer satisfaction and retention through proactive support
- Identify patterns in issues and suggest process improvements
What We’re Looking For
- 1–3 years of experience in customer support / customer success
- Strong communication skills (English, Hindi Marathi required; Kannada is a plus)
- Problem-solving mindset with high ownership
- Ability to handle pressure and multitask
- Basic computer proficiency (CRM tools, Google Sheets, etc.)
- Customer-first attitude with empathy and patience
What You’ll Get
- Competitive fixed salary + performance-based incentives
- High-growth, fast-paced startup environment
- Direct exposure to operations and customer experience strategy
- Opportunity to grow into senior/customer success roles
Bonus Points If You
- Have worked in healthcare, service startups, or operations-heavy roles
- Are comfortable working in rotational shifts
Work Location: In person
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Customer Sales Executive (India)
🏢 Lifetime Health Plus Care
📍 India
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