Job Requisition – CRM Executive

Company: BMCP Solutions India Pvt. Ltd.
Position: CRM Executive
Salary: ₹15,000 – ₹20,000 per month

office Timing : 10 : 00 am - 7 : 00 Pm

LANGUAGE: English (Mandatory)
Employment Type: Full-Time

Eligibility

- Qualification: Graduation or above.
- Age: 18 years and above.
- Experience: Previous experience in BPO, Customer Support, Call Center, or CRM is preferred. Freshers with excellent communication skills may also apply.

Roles & Responsibilities

- Handle inbound and outbound customer calls professionally.
- Respond to customer inquiries and resolve complaints promptly.
- Maintain and update customer records in the CRM system.
- Attend 5–10 customer calls daily and ensure timely follow-ups.
- Coordinate with internal teams for issue resolution and customer support.
- Prepare and maintain basic reports using MS Excel.




- Ensure high levels of customer satisfaction through effective communication.
- Maintain confidentiality of customer information and comply with company policies.

Required Skills

- Good verbal communication skills in English and Hindi.
- Basic knowledge of MS Excel and computer application.
- Positive listening, problem-solving, and interpersonal skills.
- Quick learner with an interest in technology and CRM tools

HR Contact no. - (phone hidden)

Urgent Hiring

Pay: ₹18,000.00 - ₹23,000.00 per month

Benefits:

- Leave encashment
- Paid sick time

Application Question(s):

- Are you comfortable in calling ?

Work Location: In person

📌 Customer Relationship Executive (West Delhi)
🏢 Bmcp Solutions India Private
📍 West Delhi