Key Responsibilities:-

- Ensure accurate and timely submission of personal loan data to all Credit Information Companies (CIBIL, Experian, CRIF High Mark, Equifax) as per regulatory norms.
- Validate data to maintain accuracy and prevent compliance issues or impact on customer credit scores.
- Handle end-to-end dispute resolution by coordinating with internal teams, customers, and bureaus.
- Act as the SPOC for all CIC-related communication, clarifications, and escalations.
- Monitor data quality proactively and resolve inconsistencies to avoid repeat issues.
- Mitigate risks by addressing disputes before escalation to regulatory bodies like RBI.
- Collaborate with IT/Data teams to improve processes and automate reporting workflows.
- Ensure adherence to RBI guidelines and internal credit policies.
- Maintain MIS, dashboards, and audit trails for tracking, reporting, and compliance.





Requirements:-

- Experience: 3-5 years in credit bureau reporting and dispute resolution within NBFCs, banks, or fintech.
- Education: Graduate in Finance/Commerce or related field; MBA or certification in credit/risk is a plus.
- Skills: Strong knowledge of bureau reporting, DPD, and regulatory requirements; hands-on experience with CIBIL, CRIF, Experian, and Equifax portals; advanced Excel and data handling skills; positive analytical, problem-solving, and communication abilities with high attention to detail.
- Preferred: Familiarity with CKYC/NPCI processes, experience with CIBIL dispute resolution portals, and exposure to automation of reporting workflows with IT teams.

📌 Bureau Manager (Gurugram)
🏢 Bridgexcel
📍 Gurugram