Job Description Hiring: OpenShift Support Engineer Location: Noida (Onsite) ⏰ Shift: 24x7 Rotational Shifts Experience: 2–3 Years We are looking for an OpenShift Support Engineer (L1) to provide first-line support for a production Red Hat OpenShift platform. The ideal candidate should have hands-on experience with OpenShift/Kubernetes environments, Linux administration, and incident management. Key Responsibilities: ✅ Monitor OpenShift cluster, node, and pod health ✅ Respond to alerts, incidents, and service requests within SLA ✅ Troubleshoot pod and workload issues (CrashLoopBackOff, Pending, ImagePullBackOff, Evicted, etc.) ✅ Perform routine platform operations using oc/kubectl and OpenShift Console ✅ Manage namespaces, resource quotas, RBAC requests, and storage monitoring ✅ Support application teams with deployments and access requests ✅ Maintain runbooks,



shift handovers, and knowledge base documentation Required Skills: 2–3 years of OpenShift or Kubernetes support experience Strong understanding of Pods, Deployments, Services, Routes, ConfigMaps, Secrets, and PVCs Hands-on experience with oc and kubectl commands Linux Administration (RHEL/CentOS) Basic Networking (DNS, TCP/IP, Load Balancing, Ingress/Routing) Experience with ServiceNow, Jira Service Management, or similar ticketing tools Basic Shell Scripting Preferred Skills: ⭐ RHCSA or OpenShift Certification ⭐ Prometheus, Grafana, Alertmanager ⭐ Jenkins, Tekton, GitLab CI, ArgoCD ⭐ Helm ⭐ Experience working in a 24x7 support workplace

📌 Support Engineer (Mumbai)
🏢 True Tech Professionals
📍 Mumbai