Job Description:

1. Role Objective

To ensure consistent product and process quality through effective inspection, quality control, QMS implementation, customer complaint handling, problem-solving, documentation, and continuous improvement while ensuring compliance with customer requirements and applicable ISO 9001 / IATF 16949 standards.

2. Key Responsibilities

A. In-Process & Final Quality Control
- Conduct inspection of incoming raw materials, in-process components, and finished products.
- Ensure products comply with drawings, specifications, control plans, SOPs, and customer requirements.
- Perform patrol inspections at different stages of production.
- Verify critical dimensions, characteristics, and process parameters.
- Use measuring instruments such as Vernier Caliper, Micrometer, Height Gauge, Bore Gauge, Gauges, and other inspection equipment.
- Identify, segregate, and control non-conforming products.
- Ensure proper identification and traceability of OK, rejected, rework, and hold material.
- Escalate major quality issues to the Quality Manager and Production team.





B. Customer Quality Management
- Handle customer complaints and quality-related communication.
- Coordinate with internal departments for containment and corrective action.
- Prepare and support 8D, CAPA, RCA, and customer complaint reports.
- Ensure timely closure of customer complaints.
- Analyze customer rejection trends and identify recurring quality problems.
- Participate in customer visits, audits, and complaint resolution activities when required.

C. QMS – Quality Management System
- Ensure effective implementation of ISO 9001 / IATF 16949 QMS requirements.
- Maintain quality procedures, SOPs, Work Instructions, Control Plans, inspection standards, and quality records.
- Support preparation and execution of Internal, Process, Product, Customer, and Certification Audits.
- Identify audit non-conformities and coordinate corrective actions.
- Follow up on CAPA / Corrective Action Re

📌 Quality Officer (Aurangabad)
🏢 Narshimha Jobs & Placement
📍 Aurangabad