Job Summary

We are looking for an enthusiastic and target-oriented Telecaller to handle outbound and inbound calls, interact with customers, understand their requirements, provide relevant information, and generate leads or sales.

Key Responsibilities

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Make outbound calls to prospective and existing customers.

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Handle inbound customer calls and resolve basic queries.

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Explain products/services clearly and professionally.

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Understand customer requirements and identify potential leads.

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Follow up with leads and maintain regular communication.

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Achieve daily, weekly, and monthly calling and conversion targets.

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Maintain accurate records of calls, leads, follow-ups, and customer interactions.

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Coordinate with the sales/business development team for qualified leads.

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Handle customer objections professionally and work toward conversion.

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Ensure a positive customer experience throughout the interaction.

Requirements

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Valuable convincing and interpersonal skills.

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Comfortable making a high volume of calls.

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Target-oriented and self-motivated.

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Basic computer knowledge and familiarity with MS Office/CRM tools.

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Ability to handle customer objections and follow-ups.

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Prior telecalling, telesales, customer support, or lead-generation experience is preferred.

Key Skills

Telecalling, Telesales, Outbound Calling, Inbound Calling, Lead Generation, Customer Handling, Follow-up, Sales, Communication Skills, Convincing Skills, CRM

📌 Sales (Ahmedabad)
🏢 Consultbae India
📍 Ahmedabad