Key Account Manager – Fresh Express LLC
? Location
United Arab Emirates
About Fresh Express LLC
Fresh Express LLC is a leading HORECA (Hotels, Restaurants & Catering) food supply company, delivering high-quality fresh produce, dry goods, dairy products, frozen foods, beverages, and kitchen essentials to hospitality businesses across the UAE. We are committed to providing exceptional product quality, reliable service, and long-term partnerships with our customers.
Role Overview
Fresh Express LLC is looking for an experienced Key Account Manager to build and manage relationships with strategic HORECA clients across the UAE. The ideal candidate will be responsible for driving revenue growth, expanding key accounts, ensuring exceptional customer satisfaction, and identifying current business opportunities while serving as the primary point of contact for assigned customers.
Key Responsibilities
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Manage and grow relationships with key HORECA accounts including hotels, restaurants, cafés, catering companies, and institutional customers.
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Develop account growth strategies to maximize revenue and customer retention.
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Identify opportunities for cross-selling and upselling Fresh Express products and services.
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Conduct regular client meetings to understand business needs and provide customized solutions.
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Prepare commercial proposals, negotiate pricing, and close business opportunities.
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Collaborate with procurement, warehouse, and operations teams to ensure timely order fulfillment.
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Resolve customer concerns promptly while maintaining high levels of customer satisfaction.
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Monitor competitor activities, market trends, and customer requirements to identify new growth opportunities.
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Maintain accurate sales forecasts, account plans, and CRM updates.
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Achieve monthly and annual sales targets while ensuring long-term customer relationships.
Eligibility Criteria
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Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.
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3–7 y
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