Retail Associate – Tata Consultancy Services (Client: Leading Retail Brand – Australia)
Role Overview
Tata Consultancy Services is hiring Retail Associates for its client, one of the largest retail brands in Australia.
This role is ideal for candidates looking to work in a dynamic retail setting across multiple locations in Australia, supporting customers both in-store and through digital channels.
Key Highlights
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? Opportunity to work with a Top Retail Brand in Australia
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? Multiple job locations across Australia
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? Stable role with a global organization
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? Growth opportunities in retail & customer experience
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? Structured onboarding and training
Job Locations
Openings available across major cities and regions, including:
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Sydney
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Melbourne
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Brisbane
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Perth
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Adelaide
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Other regional locations
Roles & Responsibilities
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Assist customers with product selection and queries (in-store / online)
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Handle customer interactions via voice, chat, or in-person support
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Support order processing, billing, returns, and exchanges
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Maintain store presentation and product displays (for retail roles)
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Ensure high levels of customer satisfaction and service quality
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Coordinate with internal teams for smooth operations
Eligibility Criteria
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Graduate / Undergraduate (as per role requirement)
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Good communication skills in English
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Prior experience in retail / customer service / BPO preferred
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Customer-centric approach with problem-solving skills
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Willingness to work in rotational shifts / weekends
Preferred Skills
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Experience in retail store operations or e-commerce support
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Strong interpersonal and communication skills
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Ability to multitask in a fast-paced environment
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Basic computer knowledge / POS system familiarity
Why Join?
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Work with a globally recognized brand via TCS
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Exposure to international retail operations
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Structured career growth and learning opportunities
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Professional and inclusive work environment
📌 Retail Associate, Tata Consultancy Services (Gurugram)
🏢 TCS
📍 Gurugram