Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Senior Director - Solutions
Job Description:

Role Summary
The Solution Architect will play a strategic role in positioning the organization as a leading end-to-end partner in the U.S. healthcare ecosystem. This role is responsible for designing innovative, outcome-driven solutions across back-office operations, enabling enhanced client value, operational efficiency, and competitive differentiation. The individual will be a key contributor across the sales lifecycle, from chance discovery to solution design and successful transition to delivery.

Role Details

Role: Solution Architect
Designation : Senior Director
Function :



Solutions
Domain Expertise : Back-Office Operations (U.S. Healthcare preferred)
Experience (Mandatory)
12–14 years in BPO Operations/Solutions (Back-Office)
Experience (Preferred)
12–14 years in Healthcare BPO Operations/Solutions
Overall Experience : 15–18 years
Location: India (Offshore)
Work Model : Hybrid (Remote + Office)
Role Type : Individual Contributor
Employment Type: Permanent
Reporting To : VP – Solutions

Role Overview
The Solution Architect will drive solution innovation across traditional administrative services and next-generation digital transformation initiatives. The role requires deep expertise in U.S. healthcare back-office operations, including Claims, Enrollment & Billing, Configuration, Mailroom, Provider Network Operations, General & Administrative (G&A;), and Revenue Cycle Management (RCM).
The incumbent will design and deliver scalable, outcome-based solutions a

📌 Senior Director (Bengaluru)
🏢 Sagility
📍 Bengaluru