Role Overview :

We are seeking a Solution Architect with strong hands-on expertise in AI/ML, Big Data, and Cloud-native architectures to design and implement scalable enterprise-grade solutions.

The role demands a balance of deep technical proficiency and robust stakeholder management, with exposure to cutting-edge AI platforms and enterprise CRM integrations.

Key Responsibilities :

- Design and Architect scalable AI/ML and data-driven solutions on cloud or Kubernetes (on-prem and cloud).
- Build pipeline architecture for data processing, deployment, and model delivery.
- Manage stakeholders across business and operations to ensure alignment with solution objectives.
- Collaborate with IT teams to integrate enterprise applications into the solution ecosystem.
- Work closely with developers to operationalize solutions and ensure successful deployment.
- Support multiple concurrent projects with varying business use cases and technical demands.
- Provide solution support for use cases including : Case routing and knowledge retrieval, Agentic AI use cases (auto-actioning on cases, troubleshooting assistant),



and CRM-driven use cases such as query resolution and customer interaction assistance.

Required Skills & Experience :

- 8 years of experience as a Solution Architect or Technical Architect.

Mandatory Skills :

- PCAI / NVIDIA AI Enterprise experience (6 months)
- AI/ML Engineering (4 years)
- Kubernetes (4 years)
- Big Data & Distributed Computing (4 years)
- Architecting scalable cloud solutions (4 years)

Preferred Skills :

- Salesforce (SFDC) or ServiceNow understanding (SFDC preferred).
- Hands-on experience with Salesforce Service Cloud or ticketing systems.
- Experience supporting CRM and AI-based automation use cases.

Certifications (Preferred) :

- NVIDIA AI Certification (highly desirable).
- Cloud Certifications (AWS / Azure).

Key Attributes :

- Strong problem-solving and solutioning mindset.
- Excellent communication and stakeholder management skills.
- Ability to manage end-to-end delivery across multiple projects.

📌 Veltris - Solution Architect - AI/ML Cloud (India)
🏢 Veltris
📍 India