Please find the JD.

Role- Travel Operation Manager

Location- Mumbai

Responsibilties:-

- Role would require to acts as a client relationship manager
- Weekly corporate visit needs to be done
- Business review monthly / quarterly / annually
- Adoption of technology & providing cost conservation suggestions to enhance client stickiness.
- Maximize revenue opportunities for accounts under his/ her portfolio
- Managing client escalation on real time and providing them appropriate solutions
- Manage and coordinate with Airline team to get the best deal for corporate tie up
- Accurate submission of invoices or any payments by supporting credit control team
- On time collection - meeting with corporate
- Cross selling of other travel related product
- Achieve monthly and yearly target as defined by the business
- Managing the team's daily activities.
- Cross-training existing employees to maximize team agility, performance, and productivity.
- Manage and maintain relations with the corporates by providing quality service as defined by the organization.
- Achieve defined targets as set by the business.

📌 Travel Operation Manager (Surat)
🏢 SOTC Travel
📍 Surat