About the Job

The Business Analyst plays a key role in assisting the business by analyzing and providing insights to support strategic decision making and achievement of corporate goals, assisting in the operationalization of business, process, quality assurance, and reporting.

As Business Analyst, You Will…

Identify the analysis requirement, coordinate with teams, and finalize the specific requirement
Follow up on the progress of work items and communicate with project team members
Capture detailed minutes of meetings, while organizing and distributing relevant information to appropriate stakeholders
Ensure the project team adheres to provided timelines and deliverables
Provide status updates on projects, indicate key milestones, and take project decisions to leadership for guidance
Gather, analyze, specify, validate, and document both business and functional requirements of stakeholders, along with customers or business users
Gather, scrub, organize, analyze, and present insights from headers or metrics data
Analyze, comprehend,



and document current processes through participation in and/or facilitating brainstorming sessions, root cause analysis, or other discovery practices with stakeholders.
Perform analysis of business processes, highlighting issues and challenges, then recommending solutions and improvements
Develop and implement test plans to ensure successful delivery of projects
Communicate plans, actions, risks, and issues with key stakeholders
Understand quality assurance requirements, prepare, and publish internal Scorecards for Quality Assurance Analysts and Team Leads

As Business Analyst, You Have…

A Degree or Diploma in Science, Engineering or an MS or MBA in Data Analytics or Computer applications or Statistics
1.5 - 3 years of experience in Reporting, Analytics is preferred
Experience in managing and building relationships with multiple teams
Knowledge of Statistics, Lean Six Sigma, or any other Data Science certification is considered an asse

📌 Business Analyst (Hyderabad)
🏢 Intouch CX
📍 Hyderabad