Company Description Sports Social, part of Sports Wale, is a SportsTech startup dedicated to making sports a part of everyday life by building and growing sports communities. Starting with football, the team has built one of India’s fastest-growing communities, helping thousands of players find games and like-minded teammates daily.

Sports

Social is expanding across cities and sports, including football, cricket, and emerging formats like pickleball, to keep people active, social, and competitive. The company focuses on connecting people who love to play, providing accessible tech-driven platforms, and partnering with schools, colleges, corporates, and venues. Team members join a movement that treats sports as a lifestyle grounded in belonging, discipline, and passion.

Role Description This is a full-time remote role for a Telesales Representative at Sports Social.

The Telesales

Representative will engage prospective and existing users via phone and digital communication channels to promote Sports Social offerings, explain membership benefits, and convert leads into active participants in sports communities. Daily responsibilities include managing call lists, following up on inquiries, providing accurate information about games, tournaments, and memberships, and recording all interactions in CRM or tracking tools. The role involves handling basic customer support questions, resolving minor issues,



and directing complex queries to the appropriate team members.

The Telesales

Representative will collaborate with marketing and operations teams to provide feedback from users, support campaign execution, and contribute to growth across multiple cities and sports.

Qualifications

- Candidates should possess strong Communication skills, including clear spoken English and the ability to explain offerings in a concise, engaging manner.
- Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve issues, and maintain a positive user experience.
- Candidates should possess Sales skills, including lead qualification, persuasion, and closing, ideally in telesales or inside sales environments.
- Candidates should possess Training-related skills to guide recent users on how to use platforms, join games, and navigate community features.
- Prior experience in telesales, inside sales, or call center roles is beneficial; familiarity with CRM tools and basic computer skills is expected.
- An interest in sports and community-building, the ability to work independently in a remote setup, and a results-oriented mindset are highly valued.
- Completion of secondary education is required; further education in business, marketing, or related fields is an advantage but not mandatory.

📌 Telesales Representative (India)
🏢 Sports Social
📍 India