Technical Support & Customer Requirement Compliance Professional (Noida)

Technical Support & Customer Requirement Compliance Professional (Noida)

16 Aug
|
Synergy Telecom
|
Noida

16 Aug

Synergy Telecom

Noida

Roles and Responsibility

- Provide technical support to customers via phone, email, or chat.

- Troubleshoot and resolve technical issues related to telecom services.

- Ensure timely resolution of customer complaints and concerns.

- Collaborate with internal teams to resolve complex technical issues.

- Develop and maintain technical documentation and knowledge base articles.

- Identify and escalate potential issues to senior management.

Job Requirements

- Strong understanding of telecom technologies and protocols.

- Excellent problem-solving and analytical skills.

- Ability to work effectively in a fast-paced environment.

- Solid communication and interpersonal skills.

- Experience with customer relationship management software.

- Strong attention to detail and organizational skills.

📌 Technical Support & Customer Requirement Compliance Professional (Noida)
🏢 Synergy Telecom
📍 Noida

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