:

We are hiring a Technical Account Manager for a full remote role - work from anywhere in India. Must have strong QA experience and background. Manage multiple customers and solution activities. Liaison between Customer and Engineering.

Required Candidate Profile :

- Pre-Sales/Solution Capabilities
- QA Engineering
- Account Management
- Enterprise pre-sales & POCs
- CI/CD & test automation integrations
- RFP/security responses
- Escalation RCA & roadmap feedback

QA & Technical Expertise :

- Leverage strong QA Engineering and Software Testing expertise to understand customer environments and recommend appropriate solutions.
- Provide technical guidance on test automation, QA processes, testing frameworks, and quality engineering practices.
- Understand customer CI/CD pipelines and recommend appropriate test automation and CI/CD integrations.
- Participate in technical architecture and solution discussions with enterprise customers.
- Support technical troubleshooting and resolution of complex customer issues.

Required Candidate Profile :





- Strong professional experience in Technical Account Management, QA Engineering, Pre-Sales, Solutioning, or a combination of these areas.
- Strong QA / Quality Engineering background is mandatory.
- Hands-on understanding of software testing and test automation.
- Experience managing multiple enterprise customers or strategic accounts.
- Experience in enterprise pre-sales, solution consulting, and POCs.
- Solid understanding of CI/CD and test automation integrations.
- Experience handling RFPs, technical proposals, and security questionnaires/responses.
- Proven experience handling customer escalations and driving RCA.
- Strong client management, stakeholder management, and communication skills.
- Ability to translate complex technical concepts into clear business-oriented communication.

Perks and Benefits :

- Fully Remote Role

Education :

- UG : Any Graduate
- PG : Any Postgraduate

📌 Technical Account Manager - QA Engineering (India)
🏢 ZeepleWork
📍 India