We are looking for a CRM Intern to assist in managing customer data, maintaining the CRM system, and ensuring timely follow-ups with members. The role involves regular calling to update records, collect information, remind members about renewals, and maintain solid customer relationships.

Key Responsibilities
Maintain and update customer data in the CRM.
Call existing members for follow-ups, renewals, feedback, and documentation.
Handle customer queries and coordinate with internal teams.
Track pending actions and ensure timely closures.
Prepare daily CRM and follow-up reports.
Assist in customer retention and engagement activities.
Ensure accurate record-keeping and data confidentiality.

Requirements
Graduate or pursuing graduation.
Positive communication and interpersonal skills.
Basic knowledge of MS Excel and MS Office.
Detail-oriented with positive organizational skills.
Comfortable making customer calls.

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📌 Crm Intern Mumbai
🏢 Vits Hotels
📍 Mumbai