15 Aug
|
Prime core technologies
|
Pune
15 Aug
Prime core technologies
Pune
Customer Support Executive
Company: PC Technologies
Location: Pune, Maharashtra
Job Type: Full time
Experience: 0–0 Years (Freshers Welcome)
Salary: ₹15,000 – ₹25,000 per month
PC Technologies is hiring Customer Support Executives for our Pune office. We are looking for candidates with valuable communication skills, a customer-friendly attitude, and basic computer knowledge to handle customer queries and provide timely support.
Responsibilities
Handle customer queries through calls, emails, and chat.
Provide accurate information about products, services, and processes.
Resolve customer issues professionally and within the required time.
Maintain customer records and update details in company systems.
Follow up with customers regarding pending queries or requests.
Coordinate with internal teams to resolve customer concerns.
Maintain proper documentation of customer interactions.
Ensure a positive customer experience and maintain service quality.
Required Skills
Positive verbal and written communication skills.
Basic knowledge of computers and MS Office.
Good listening and problem-solving skills.
Customer-friendly and professional attitude.
Ability to handle customer queries patiently.
Basic typing and data entry skills.
Ability to work independently and as part of a team.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits
Provident Fund
Work Location: In person
📌 Customer Support Executive Cse Pune
🏢 Prime core technologies
📍 Pune