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Company: Porceko®

Job Title: Customer Care Executive

Workplace Type: On-site

Employment Type: Full-time

Location: Ahmedabad

Required Experience: 1–2 Years

Excellent Communication Skills Required

Pay: ₹25,000.00 - ₹27,000.00 per month

About Us:

Engaged in the production of high-end porcelain slabs and tiles, Porceko® delivers quality porcelain surfaces that embody luxury branding in the architectural and interior sectors. With a bright vision and a growth-oriented mission, we aim to create solid and lasting relationships with our clients.

Key Responsibilities :
Respond to customer inquiries via phone, email, chat, or other communication channels.
Resolve customer concerns in a professional and timely manner.
Provide accurate information about products and services.
Maintain records of customer interactions and follow-up activities.




Coordinate with internal departments to ensure prompt issue resolution.
Build robust relationships with customers by delivering quality service.
Ensure customer satisfaction while adhering to company policies and service standards.

Qualifications:
Bachelor's degree in any discipline (preferred).
Good communication and interpersonal skills.
Basic computer knowledge and proficiency in MS Office.
Solid problem-solving and organizational skills.
Ability to work effectively in a team environment.

What We Offer :
Market-competitive salary
Career growth opportunities
Supportive and collaborative work environment

Pay: ₹25,000.00 - ₹27,000.00 per month

Perks
Cell phone reimbursement
Leave encashment
Paid sick time

Work Location: In person

📌 Customer Care Executive Ahmedabad
🏢 Porceko India
📍 Ahmedabad