15 Aug
|
Experis
|
Kolkata
Job Responsibilities:
Call US insurance companies to analyze claim status and follow up on outstanding Accounts Receivable (AR).
Identify, capture, and document claim denial reasons accurately.
Update claim status, notes, and actions in the respective systems.
Coordinate with internal teams to resolve claim-related issues and ensure timely closure.
Meet productivity, quality, and compliance targets.
Maintain confidentiality and adhere to client and organizational policies.
Desired Candidate Profile:
Experience handling customer issues, escalation calls, case management, and coordinating with cross-functional teams.
Excellent verbal and written communication skills in English.
Valuable knowledge of MS Office, web-based applications, email systems, and data entry.
Solid analytical skills with attention to detail.
Willingness to work in a 24x7 workplace.
Open to working from the office.
📌 Customer Support Executive International Voice Process Kolkata
🏢 Experis
📍 Kolkata