We are looking for a confident and customer-focused CRM Executive to handle customer enquiries and convert leads into bookings.

Key Responsibilities
Handle enquiries from calls, WhatsApp and digital platforms.
Call and follow up with customers regarding property enquiries.
Understand customer requirements and recommend suitable EWA properties.
Explain property details, pricing and availability clearly.
Follow up regularly and convert enquiries into bookings.
Update enquiry and booking status in the CRM/tracker.
Coordinate with internal teams for availability and guest requirements.

Requirements
Positive spoken English is mandatory.
Comfortable handling regular customer calls – this is primarily a voice-based role.
Kannada and Hindi communication preferred.
Valuable customer service, follow-up and sales skills.
Basic MS Word and Excel knowledge.
Freshers with robust communication skills may apply.

Pay: ₹13,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Service Executive Mangalore
🏢 EWA Properties
📍 Mangalore