Job Brief:

We are looking for a proactive, detail-oriented, and customer-focused English-speaking Customer Service Representative to assist in handling resident inquiries, lease-related documentation, and maintenance requests for our residential properties. This role is vital in ensuring tenant satisfaction through prompt communication and collaboration with internal teams.

Role & responsibilities
Respond to general property inquiries and provide accurate, policy-aligned information of Leasing to applicants, take applicant details
Handle maintenance requests and ensure timely follow-up and resident satisfaction.
Communicate clearly and consistently about rent payments, Rent due dates and payment portals




Maintain accurate and up-to-date records of resident interactions, issues, and requests.
Collaborate closely with property managers, leasing teams, Maintenance / Workorder Team
Support marketing, communication, and resident engagement activities.
Participate in special tasks or projects requiring English language support.

Advantages and Perks:
5 working days only
Provident Fund
Medical Insurance
Yearly Bonus based on Performance
Yearly Appraisal
Paid Vacation and Sick leaves
Paid Holiday
Gratuity

📌 Customer Service Executive Mumbai
🏢 Navkar Business Services
📍 Mumbai