Main works of FOS in BSNL
Retailer Visit
Visit BSNL retailers/POS regularly.
Maintain relationships with retailers.
Collect retailer requirements and feedback.
BSNL Product Sales
Promote and sell BSNL products/services.
Promote SIM cards, recharges/top-ups, FTTH/Bharat Fiber and other applicable BSNL services.
Generate current customers through field visits.
SIM & Recharge Support
Supply BSNL SIMs/products to authorized retailers as instructed by the franchisee.
Support retailers with recharge/top-up-related activities.
CAF Collection
Collect Customer Application Forms (CAF) and required documents from retailers within the prescribed time.
Submit/hand over CAFs to the franchisee for further processing. BSNL's published FOS guidelines specifically include CAF collection and timely submission.
Marketing
Distribute BSNL pamphlets, promotional material and marketing information.
Explain current BSNL plans, tariffs and offers to retailers/customers.
Retailer Feedback




Inform retailers about recent products, tariffs and schemes.
Collect market feedback, competitor information and customer requirements and report it to the franchisee.
Customer Acquisition
Conduct door-to-door/market visits.
Identify prospective BSNL customers.
Generate leads for mobile, broadband/FTTH and other services.
After-Sales Coordination
Help customers/retailers coordinate with the franchisee or BSNL for service-related issues.
Follow up on pending applications and complaints.
Daily Reporting
Maintain daily visit, sales, SIM, recharge and customer-lead records.
Submit daily/weekly performance reports to the franchisee.

Pay: ₹8,000.00 - ₹12,000.00 per month

Advantages
Cell phone reimbursement
Flexible schedule
Paid sick time

Application Question(s)
Telecom Industry Candidates are Preferred

Work Location: In person

📌 Field Officer Asansol
🏢 Mittal Steel Pipe
📍 Asansol