Key responsibilities
Receive applicants courteously and professionally and create a positive first impression of the attestation office.
Provide accurate information regarding attestation procedures, required documents, fees, processing times, and office services.
Inform applicants about the documents and supporting papers required for different types of attestation services.
Guide applicants in completing application forms correctly and ensure that basic details are properly filled in.
Conduct a preliminary check of documents to ensure that the basic required documents are available before sending the applicant to the relevant section.
Direct applicants to the appropriate sections such as verification, attestation, payments, dispatch, or customer service.Check and manage appointments, if applicable, and assist applicants with appointment-related queries.
Respond politely to applicant questions and concerns and provide explicit guidance without giving incorrect information.




Coordinate with verification, attestation, payments, dispatch, and other staff to ensure smooth movement of applications.
Receive applicant complaints or difficulties and refer them to the appropriate supervisor or responsible section when necessary.
Maintain visitor registers, appointment records, token records, enquiry logs, and other reception-related records as required.
Communicate important instructions, announcements, and procedural changes to applicants clearly.
Protect applicants' personal information and documents and avoid disclosing confidential information to unauthorized persons.
Ensure the reception and waiting area is organized, clean, and suitable for applicants.

Pay: ₹15,200.00 - ₹20,000.00 per month

Perks
Commuter assistance
Versatile schedule

Work Location: In person

📌 Front Office Executive Receptionist Kochi
🏢 Urogulf Global Services
📍 Kochi