Roles and Responsibility
Manage front desk operations, including handling guest inquiries and resolving issues professionally.
Provide exceptional customer service by ensuring prompt and effective response to guest requests and concerns.
Maintain high standards of cleanliness and organization in public areas and guest rooms.
Collaborate with other departments to ensure seamless service delivery and high-quality guest experience.
Handle cash transactions accurately and efficiently at the front desk.
Ensure compliance with company policies and procedures while maintaining a positive attitude towards guests.

Job Requirements
Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
Ability to work well under pressure and manage multiple tasks simultaneously.
Strong problem-solving skills are necessary to resolve guest complaints and issues promptly.
Basic knowledge of hotel management systems and software is preferred.
A high school diploma or equivalent is required; a degree in hospitality or a related field is an asset.
Candidates must be able to stand for long periods, move quickly between rooms, and work versatile schedule as needed.

📌 Guest Service Associate Gsa Lonavla
🏢 Naukri Hospitality Jobs
📍 Lonavla