Job Profile

Responsible for snagging, takeover and handover of de-snagged flats from Construction Management to the customers.

Key Responsibilities -
Snagging, de-snagging & handover of apartments & common areas
Issuing keys to customer against cheque & keeping records
Maintaining/record keeping of all relevant data for apartment/common area readiness
Ensure flat readiness for daily unit visits & KHO with Civil finishing & MEP readiness
Effective hand-holding customers in the pre and post-possession stage
Ensure 100% compliance in KYC
Interact with customers over call/face to face
Timely maintaining & sharing of all MIS reports
Timely processing of vendor invoices.

Skills: Ability to multi-task and perform well under pressure; Excellent customer service orientation; strive to be punctual, courteous, helpful a team-player & Valuable communication skills.

Qualification: Any Graduate

Practice and Other Requirements: 3 to 7 years of Customer handling experience preferably from Hotel Front Office Background or BPO segment

📌 Key Handover Executive Customer Support/handling Dombivli
🏢 Anlage Infotech
📍 Dombivli