Call for motivated specialists to join our OpenShift Container Platform (OCP) Operations Team as first-level support. This team is essential to maintaining the stability and performance of OpenShift clusters that power key business systems. As part of a tiered support structure (L1, L2, L3), the role is focused on day-to-day operational tasks, continuous monitoring, initial incident handling, and supporting ongoing maintenance activities.

Your work will directly impact the reliability of containerized services that are critical to enterprise functions, ensuring a secure, scalable, and highly available platform.

Responsibilities
Monitor the health and performance of OpenShift clusters, nodes, pods, and services using oc CLI and the OpenShift Console.
Follow Standard Operating Procedures (SOPs) and carry out routine health checks on platform components.
Respond to alerts,



perform initial issue analysis, and escalate unresolved problems to second-level (L2) support.
Manage basic administrative functions such as setting up Role-Based Access Control (RBAC), managing Projects, and handling ConfigMaps.
Assist with validation tasks during scheduled maintenance and help with backup operations.
Compile and share regular reports on the platform’s health and performance.

No of Positions: 5 Role Type: First-Level (L1) Support

Technology: IT

Job Type: Contractual (12 Months and Auto renewal for positive performer)

Job Location: Gurgaon

Work Mode: Onsite

Experience: 1 to 3 Years

Work Shift: India

Salary: Competitive

Relocation Expense: No

📌 Support – Ocp Monitoring & Support Operations Gurugram
🏢 DigitalXNode
📍 Gurugram