15 Aug
|
Careernet
|
Bengaluru
15 Aug
Careernet
Bengaluru
Role & responsibilities
Contact customers via calls and follow-ups regarding pending payments.
Negotiate payment arrangements and resolve customer queries.
Maintain accurate records of collection activities.
Ensure timely recovery of outstanding dues.
Coordinate with internal teams to resolve payment-related issues.
Meet collection and recovery targets.
Preferred candidate profile
13 years of experience in collections, recovery, customer service, or BFSI.
Fluency in a South Indian Language is preferred.
Positive communication and negotiation skills.
Basic computer knowledge and MS Excel proficiency.
Ability to handle customers professionally.
Graduation is preferred.
Preferred Industry / Background: BFSI, Fintech, Banking, NBFC, BPO Collections.
South Indian Language Preferred.
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